Active turn
Send a current vacant unit for review and a clear approved scope.
For property management and apartment teams
Use SecondKey for an active turn, overflow work, or backup coverage when your normal capacity is full.
Where SecondKey fits
SecondKey can support your team when multiple units turn together, a regular provider is unavailable, or a cleanout and turnover clean need one coordinated scope.
Send a current vacant unit for review and a clear approved scope.
Add capacity when your internal team or primary vendor is booked.
Complete onboarding now so there is another number to call later.
Build a repeat workflow after SecondKey has earned the relationship through completed work.
Scope control
Standard turnover cleaning covers the normal vacant-unit cleaning areas. Cleanouts, disposal, carpet cleaning, wall washing, heavy buildup, odor work, rush timing, and materially different conditions require separate approval when applicable.
Repairs · Painting · Flooring · Plumbing · Electrical · HVAC · Mold · Pests · Biohazard · Unsafe conditions
These conditions are documented for the appropriate provider.Working flow
Send unit, timing, access, condition, and desired service.
Clarify inclusions, exclusions, price, and schedule.
Perform the approved turnover cleaning or cleanout work.
Close out with requested notes or photos and flagged issues.
Choose the right next step